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Policy

Luxury of Watches has been in business since 1992 selling high-end watches. With offices throughout the US, we are able to ship you items with no sales tax and free shipping. Our watches are new in box, with serial numbers intact. We stand behind every product we sell and our expert sales staff can guide you on your next purchase.

 

Shipping
All timepieces purchased from LuxuryofWatches.com qualify for Free Standard Shipping in the continental US. Most items ship with in 7-10 Days, in stock items ship sooner and back ordered items make take 3-4 weeks. When choosing overnight shipping, items will ship after our 24-48 hour processing time. Our items are shipped fully insured with signature confirmations. Our International shipping charge is $50 for items under $1499, and $95 for items over $1500. This includes Insurance. We do not ship to Puerto Rico.

Please note for security purposes, we do not ship to PO Box address and we only ship to the cardholder’s billing address, unless paid by Bank Wire. 

Payment Options
From USA customers we accept all major credit cards for transactions under $30,000, above that must be paid by Bank Wire. We only ship to cardholders billing address. International customers must pay by
 Bank wire transfers only. We have a 24-48 Hour processing time for new orders, not including weekends and holidays. Bank wire discounts will apply to transaction under $30,000.

 

Return Policies
All timepieces purchased from LuxuryofWatches.com may be returned with the following conditions:

Merchandise must be returned within 14 days of receipt, in original, unused condition with all original tape, plastic protectors, and stickers intact and having never been removed.

 

  1. All returned items, whether for refund, repair or exchange, must be clearly labeled with a return authorization number obtained by contacting LuxuryofWatches.com customer service via email to info@LuxuryofWatches.com. Parcels without a clearly visible valid return authorization number will be refused.
  2. Goods must be returned via a traceable carrier, such as FedEx, United Parcel Service (UPS), with insurance and delivery to LuxuryofWatches.com. 
  3. In order to maintain the lowest prices possible, returns, cancellations, and exchanges are subject to a restocking fee equal to 9% of the total purchase.  Any item that is not on the site is a special order and not returnable. There are no returns or cancellations on International orders. We only allow 1 exchange per customer.
  4. Shipping charges will be deducted from returns as well ($25-$50)
  5. Watches over 9k, Rolex DLC models, Cartier Eyewear, and Jewelry are not returnable and are a final sale.
  6. Any Layaways or items that has been discounted less than advertised price is a final sale.

 

Warranty
All watches will come with a 5 year warranty from Luxury Of Watches, we cover the movement and any internal parts. Batteries are not included, rubber and leather bands are not included. Accessories like Pens, Belts, wallets, eyewear have a 3 Month Warranty, wear and tear is not covered. Damage by wear, impact, or water is not covered.

 

Pricing
All prices are calculated based on MSRP pricing. We have issued the percentage discount based on current retail price. We reserve the right to change our sale price based on current retail prices. In the event the retail price is outdated, we will contact you with the correct sale price. All watches are subject to availability and we reserve the right to decline any order. Bank wire prices and availibity is good for 3 days after order is placed.

 

We are not an official dealer for the products we sell and have no affiliation with the manufacturer. All brand names and trademarks are the property of their respective owners and are used for identification purposes only. Any items purchased on behalf of the manufacture cannot be returned.

 

Legal

All logos are copyrights and property of their respective owners, and are used for identification purposes only. We are not an official dealer for the products we sell and have no affiliation with the manufacturer. All watches are sold unworn except for the watches in the Pre-Owned Rolex watches section. Luxury of Watches sells pre-owned Rolex watches with a 5 year in-house warranty.  Aftermarket diamond additions made by Luxury of watches will void any repair work by the manufacturer.  Rolex SA is under no obligation to provide warranty-service on any Rolex watches sold by Luxury of watches.  Any reference to Rolex and its registered trademarks belong to the Rolex Corporation (Rolex USA and Rolex SA). 

We do not ship Seiko Products to any EEA areas.